88eb Privacy Policy

Introduction and Scope

88eb is an online gaming platform that provides cricket betting, live casino, slots, fishing games, and many other entertainment services for players in Bangladesh. The protection of your personal information that you provide while using our services is our highest priority.

This privacy policy ("Policy") explains how 88eb collects, stores, processes, and shares your personal information with third parties in certain circumstances. This policy applies to our website 88eb.cam, mobile applications (where applicable), and all digital services related to 88eb.

By using our services, you acknowledge that you have read, understood, and agreed to the terms of this privacy policy. If you do not agree with any term of this policy, please refrain from using our services.

What Information We Collect

We collect only the information that is necessary to provide our services and is used for legitimate purposes. The main sources and types of data collection are as follows:

2.1 Information Provided at Registration

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Email address
• Mobile number
• Residential address
• Preferred currency (Bangladeshi Taka)

2.2 Identity Verification Information (KYC)

For the purpose of financial regulation and fraud prevention, we may request the following information as part of the Know Your Customer (KYC) process:

• Photo of national identity card or passport
• Recent proof of address
• Documents related to payment method verification (bKash, Nagad, Rocket)

2.3 Transaction-Related Information

A record of each deposit and withdrawal, the date and time of the transaction (Bangladesh Standard Time, UTC+6), payment method details, and the transaction amount are automatically stored.

2.4 Automatically Collected Information

When you visit our platform, the following information may be collected automatically:

• IP address and device information
• Browser type and version
• Page visit logs and duration
• Referral source (how you arrived at our site)
• Gaming activity logs (bet amounts, game history)

How Your Information Is Used

88eb uses your personal information only for the following legitimate and necessary purposes:

3.1 Account Management and Service Delivery

Your information is used to create, verify, and maintain your account. It is also used to process deposits and withdrawals via bKash, Nagad, and Rocket, to provide bonuses and promotional offers, and to determine the benefits of the VIP program.

3.2 Customer Support

Your information is used to provide our 24/7 live chat support in Bengali and for communication via email. Your account history is reviewed when resolving complaints or issues.

3.3 Security and Fraud Prevention

Information is analysed to detect and prevent suspicious transactions, block unauthorised access, and identify multiple accounts or illegal activity.

3.4 Legal Compliance

Information may be used to comply with applicable laws and regulations, to provide information at the request of regulatory authorities, and to participate in dispute resolution and legal proceedings.

3.5 Platform Improvement

Anonymous and aggregated statistics are used to analyse the overall user experience in order to improve the quality of our gaming platform and add new features.

Data Storage and Cybersecurity

88eb follows the highest technical standards to protect your personal information. The key components of our security framework are described below:

4.1 SSL Encryption

All data transferred between your browser and our servers is protected by SSL (Secure Socket Layer) encryption technology. Financial transactions are conducted through specially encrypted channels.

4.2 Data Storage Security

Your stored information is kept on secure servers with no unauthorised access. Passwords are always stored in hashed and salted form — never in plain readable form.

4.3 Data Retention Period

Information is retained for as long as your account is active and, after account closure, for the period required by legal obligations. Financial transaction records are kept for a specified number of years in accordance with applicable law. When the need to retain data has ended, it is securely deleted.

4.4 Internal Access Controls

Our staff are only given access to the information needed for their work. All internal access is logged and reviewed regularly.

Sharing Information with Third Parties

88eb does not under any circumstances sell or rent your personal information for commercial gain. However, information may be shared in the limited circumstances listed below:

5.1 Payment Processors

The minimum information required to complete transactions via bKash, Nagad, and Rocket is shared with the relevant payment provider. This sharing of information takes place through fully secure encrypted channels and is limited solely to the purpose of completing transactions.

5.2 Game Providers

Account identifier information required to manage gaming sessions is shared with game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Ezugi, and Spribe, but not your full personal identity.

5.3 Law Enforcement Agencies

Necessary information may be provided to authorities in compliance with court orders, valid legal processes, or the requirements of applicable law. In such situations, we will make every effort to provide only the minimum amount of information required.

5.4 Technology and Service Providers

We use the assistance of trusted technology partners for cloud hosting, cybersecurity analysis, and customer service management. These partners are required to work under strict confidentiality agreements and may not use your information for any other purpose.

Beyond the above, we do not share your personal information with any government agencies, advertising networks, research institutions, or any other third parties.

Cookies and Tracking Technology

88eb uses cookies and similar technologies to improve your experience on our website and to ensure the functionality of the platform.

6.1 Essential Cookies

These cookies are essential for the basic functioning of the website. They are used to maintain login sessions, verify security, and ensure platform stability. These cookies cannot be disabled because the site will not function properly without them.

6.2 Analytical Cookies

Anonymous statistics are collected to understand how users are using our platform. This information helps us improve the quality of our services and resolve technical issues quickly.

6.3 Cookie Controls

You can disable or delete non-essential cookies by changing your browser settings. Please note that doing so may cause some features of the site to not work properly.

Your Data Rights

88eb believes that you should have the greatest control over your personal information. We therefore provide you with the following rights:

7.1 Right to Access Information

You may request to know what information we hold about you. Within a set timeframe, we will provide you with a summary of this information.

7.2 Right to Correct Information

If there is any error in your stored information, you may request a correction. Many details can be updated directly from your account settings; for corrections to other information, please contact our support team.

7.3 Right to Request Deletion

After closing your account, you may request that your personal information be deleted. However, we are required to retain certain information for a set period to fulfil legal obligations (such as financial records).

7.4 Right to Object to Processing

You may object to marketing communications or non-essential data processing. We will respond appropriately after receiving your request.

To exercise any of the above rights, please contact our support team via live chat or email. We generally aim to respond to your request within business days.

Protection of Minors

All services at 88eb are for individuals aged 21 and above only. We do not knowingly collect personal information from minors under any circumstances.

Through age verification at registration, we try to ensure that no minor can create an account on our platform. If it comes to our attention that information has been accidentally collected from a minor, that account will be closed immediately and the relevant information will be deleted.

If you believe that a minor known to you is using our platform, please notify our support team immediately.

Changes to the Privacy Policy

88eb may update this privacy policy from time to time in response to business needs, legal changes, or technological developments. If there are any significant changes to the policy, we will notify you in the following ways:

• Displaying a special notice on the website
• Sending a notification to the registered email address
• Updating the "Last Updated" date at the top of the page

If you continue to use our services after a change, it will be considered that you have given your consent to the updated policy. If you do not agree with the changes, you may stop using the services and request account closure.

If you request a previous version of this policy, we will try to provide it through our support team.